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STORE POLICY

CUSTOMER CARE

Last Updated: December 27, 2025

 

  • Our goal is your complete satisfaction.

  • If you have any questions about products, orders, shipping, or returns, please contact our customer support team via email or the Wix contact form.

  • We aim to respond within 24–48 hours.

  • We strive to provide clear guidance, support, and solutions for all inquiries to ensure a smooth experience.

PRIVACY & SAFETY

  • Your personal information is collected only for processing orders and providing support.

  • We do not share your personal details with third parties, except for shipping purposes.

  • All payment transactions are processed securely via trusted payment gateways.

  • We comply with global data privacy standards to protect your information.

WHOLESALE INQUIRIES

You’re welcome to place bulk or large-quantity orders directly through our website — no special approval or contact required.

  • Order as many items as you’d like

  • Free shipping on all orders

  • Estimated delivery time may vary slightly based on order size, but most orders arrive within 2–4 weeks

All pricing, availability, and order totals are shown clearly at checkout.

PAYMENT METHODS

  • We accept major credit/debit cards and secure online payment options through Wix Payments.

  • Payments are processed securely and confirmed before your order is shipped.

  • All prices are listed in USD unless otherwise specified.

ADDITIONAL NOTES

  • Orders are subject to availability; we reserve the right to cancel or modify orders if items are out of stock.

  • Promotions, discounts, or free shipping offers may have specific terms and conditions, which will be noted at checkout.

  • By placing an order with FlexFusion, you agree to the terms outlined in our Shipping Policy and Returns & Exchange Policy.

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